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DESIGNER
Location: Newcastle and Durham, with regular off-site working 

The role will be working in a team that delivers FF&E (Furniture, fittings and equipment) packages a variety of sectors including, Educational establishments, Commercial, NHS, Higher Education. 
The applicant needs to be based in the North East, as we have offices in Newcastle and Durham. At least 2/3 days a week will be spent in our Durham office, with the rest split between home working and site working.

Role Description 
As Designer, you will be responsible for the design of projects allocated. You will be required to manage and deliver projects, looking after all phases of the design and development process from initial client contact in partnership with the sales team, to layout planning, product selection and handover for installation and compliance.
 
The key challenges within this role are to be technically adept and creative, to be able to visualise projects for the customer, to manage a variety of stakeholders and their varying agendas whilst keeping a clear customer focus.
 
You will help to drive the creativity of the business along with your line manager by having a passion for design.
 
Through design, you will contribute to achieving Godfrey Syrett's financial goals and future profitable expansion, and ensuring the company can achieve its strategic goals. You should also demonstrate an understanding of service and customer retention.
 
You will be required to work with the rest of the Design Team in a collaborative manner, to work with the Sales Team and Project Manager to achieve agreed deadlines, and to work with the Commercial Team to meet budgets and maximise profitability of all projects without affecting service and customer requirements.
 
You will liaise, with confidence; with all stakeholders i.e. main contractors, local authorities, academy groups and end users.
 
You will preferably have a working knowledge of Revit and understand the requirements of BIM.
 
You will be required to keep up to date with current design trends and how they affects Godfrey Syrett, in providing suitable solutions with a knowledge of current legislation, British Standards, Spatial guidelines and good product awareness.
 
You will demonstrate a high standard of work performance and pride in the results of your work, while remaining flexible and showing determination in reacting to deadlines.
 
You will be fully mobile with a company car, laptop and mobile phone. Applicants must be willing to engage with clients nationwide.
 
You will be answerable to the Senior Designer Team Leader / Design Manager.
 
This job description is not necessarily a comprehensive definition of the post. It will be reviewed once a year and may be subject to modification or amendment at any time, after consultation with the post holder. This job description allocates duties and responsibilities but does not direct the amount of time to be spent carrying each of them out.

The Designer will be responsible for achieving the following KPIs: 
  • Client engagement and brief taking
  • Co‐ordination of FF&E with wider external design team
  • Using current BIM software to produce accurate layouts to enable the commercial team to produce commercially viable schedules
  • Production of any design material necessary to communicate the Godfrey Syrett scope of works to the client
  • Present designs to the client in a clear and professional manner and engage with the various stakeholders to achieve a complete and coordinated FF&E package
  • Achieve sign‐off on FF&E layouts enabling a successful and clean hand over to installation and compliance
  • Keeping up to date with design trends and how they affect the company in providing suitable environment solutions
  • Maximising profitability of all projects without service or customer requirements being affected
This role would suit someone from any of the following backgrounds/ with experience in:

Product Design
Interior Design
Architecture
Architectural Technology
Furniture Design
Fabrication Design
Engineering
Manufacturing

With an understanding of the following software:

Revit
AutoCAD
3D Max
Adobe suite

Interested applicants should send a CV and a cover letter to Mark Richards, Head of Design: Mark.Richards@godfreysyrett.co.uk.

SALES CO-ORDINATOR
Salary: £17,000
Location: Newcastle Upon Tyne 

This is an exciting opportunity to join the Godfrey Syrett Customer Care team in a full-time, permanent position. The successful candidate will play an important part in an expanding team, identifying new market opportunities, whilst consolidating and maximising opportunities in existing markets. 

Role Description 
To support the Godfrey Syrett Sales Team, undertaking such duties that release the ASMs (Area Sales Managers) to concentrate on Project/Capital Work and Client Development.

The Sales Co-ordinator will be responsible for the delivery of the following: 
  • Expediting small quotations, with follow up e-mail / telephone call to establish if customer is satisfied
  • Processing sample requests
  • Managing queries on incoming orders
  • Taking telephone instructions from ASMs
  • Taking client briefs / quotation creation
  • Constantly seeking to improve sales and margin, thereby contributing to the improvement of the Company's competitive position and profitability
  • Promoting and upholding the Company's professional image in written and verbal communication to both clients and colleagues
  • Liaising between customers and the factories
  • Resolving invoice disputes quickly and effectively, with immediate escalation to management where this is not possible. Disputes report to be updated weekly.
Personal qualities: 
  • ​​Good communicator at all levels
  • Excellent inter-personal skills and person management skills
  • Diligent and organized approach to realizing the potential of team personnel
  • Long term relationship builder
Interested candidates should send a CV and cover letter to Kirsty Brown, Customer Services Manager: Kirsty.Brown@godfreysyrett.co.uk
 

Godfrey Syrett Ltd are an Equal Opportunities employer, and positively welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.